File photo of an Apple iPhone. Photograph:( Reuters )
Many social media users who own iPhones complained that their alarms were not waking them up. According to a report by BBC, an iPhone user complained on TikTok that she had set five alarms and not one went off
Some iPhone users' alarms are not ringing or playing silently, and US tech giant Apple is working to fix an issue.
The issue was first reported by NBC's Today Show which said that many iPhone owners complained on social media that their alarms were not waking them up. According to a report by BBC, an iPhone user complained on TikTok that she had set five alarms and not one went off.
The report said that while Apple confirmed it was aware of the issue, the technological giant did not reveal what caused it.
It is also unknown how widespread this issue was.
Also read | Apple anticipates major sales decline amidst investor concerns over AI integration in iPhones
Apple also said that it was working to resolve the issue rapidly.
A report by The Verge on Wednesday (May 1) said that if iPhone users were facing the problem, they could check a couple of settings on their device.
The report said that users should make sure the ringtone and alerts volume slider under Settings > Sound & Haptics was turned up.
"It can be easy to accidentally turn down your alarm’s volume if you have Change with Buttons toggled on beneath that, so you might consider turning that off," the report said.
Also watch | Apple smartphone shipments in China plummet 19% in 2024
The report said that some TikTok users suggested turning off the “Attention Aware Features” toggle under Settings > Face ID & Passcode.
This setting lets users expand notifications with their screen locked, but could also immediately turn the alarm way down if users look at their screen while it’s going off.
(With inputs from agencies)